STORE TERMS AND CONDITIONS

What You Need to Know for Self Care Box Orders

You have the option of ordering our Subscription Good Mood Box or create a self-care kit for your own needs based on your budget. Visit the Store for more details.

 

For each order, you will receive a confirmation email including an invoice with the details of your order.

🚚 Delivery Information:

A standard fee of JMD$500 is charged for local orders and JMD$1,000 for International shipments. If posting via ZIPMAIL or Knutsford Express, the additional charges will be added. 

Locations for deliveries are centralized:

  • Downtown Waterfront

  • Liguanea

  • Half Way Tree

  • New Kingston

  • Cross Roads

  • Portmore Mall

Special deliveries (gifts or home deliveries) may incur an additional cost based on location.

       Process Time:

 

Our carefully curated packages are delivered on the 15th-20th of each month after order is made. International packages take a month to be shipped. The simpler the package, the shorter the procurement period.

Please note full payment confirms orders under 5,000. A 50% minimum deposit must be made on orders over $5,000.

Cash on delivery NOT AVAILABLE.
 

🌸 HELP US MAKE YOUR EXPERIENCE ENJOYABLE


1. It's Oh Kay prides itself on making on-time deliveries. In keeping with this, we ask that you practise punctuality and consideration to ensure that other customers receive their product on time as well.


2. It's Oh Kay cannot accept exchanges or returns at this time. We apologize for any inconvenience. Exchanges are however negotiable on a circumstantial basis.

If you have further queries, please email us or send us a message in our Chatbox for a quicker response.